The Nairobi West Hospital – Find Reviews, Costs, Details, & Book Appointment

The Nairobi West Hospital – Multispecialty Centre For Cost-effective Care

Accessing high-quality healthcare affordably is a desire for many. In Kenya, this has been made possible by The Nairobi West Hospital. A private multispecialty hospital founded on the principle of genuine service to humanity, it has consistently set new standards in terms of patient care, treatment infrastructure, and service accessibility.

The hospital, in Gandhi Ave, has been serving people from various countries for over 40 years across specialties like cancer care, orthopedics, gynecology, internal medicine, cardiology, and urology. Chosen by common people and celebrities in Africa alike, it has become a testimony to world-class services and unmatched patient care.

To make the treatment of diseases like cancer affordable, the hospital accepts the National Health Insurance Fund (NHIF) coverage. Until now, the skilled medical staff here has treated close to 4.4 million patients nationally and internationally.

Find the key contact details of the hospital, major services, cost, doctors, and patient reviews here.

Key Details

Refer to this table to get essential information about the hospital.

How To Book An Appointment At The Hospital?

To book an appointment at The Nairobi West Hospital, you can either call the hotline at 0730 000 000/ +254711082072 or reach out to us directly. You can also fill out the form on the Contact page on the hospital’s official website. Fill in the needed information, and type out your message. You will receive a confirmation via email or phone from the hospital’s staff.

Major Services At The Nairobi West Hospital

The Nairobi West Hospital offers a wide range of medical services, including:

Oncology/ cancer care

The hospital offers a range of diagnostic and cancer care services. These include AI-enabled PET scans, CT scans, endoscopic exams, tumor biopsies, and lab tests. It also conducts cervical cancer screening for women and prostrate cancer screening for men regularly. The major treatments for cancer done at The Nairobi West Hospital include:

1. Chemotherapy
2. Hormone therapy
3. Immunotherapy
4. Stem cell transplant
5. Targeted therapy
6. Radiation therapy
7. Surgery

Orthopaedic procedures

The major orthopedic treatment procedures offered at this hospital include:

1. Bone and joint procedures
2. Joint replacement surgery
3. Fracture treatment
4. Arthroscopy
5. Spinal cord surgery
6. Sports injury treatment and medicine

In addition, the orthopedic surgeons here use both surgical and nonsurgical approaches to treat various conditions. These include musculoskeletal trauma, spine cord diseases, degenerative diseases, infections, tumors, and genetic ailments.

Maternity Services

The Nairobi West Hospital offers various maternity packages for different types of deliveries. For a normal delivery, the maternity package costs Ksh. 55,000 or $4173 to Ksh. 130,000 or $904. The cost of a C-section ranges between Ksh.168,000 or $1168 to Ksh. 318,000 or $2211.

If you avail of the above packages, the delivery will be done by a doctor and not a midwife. The cost of the package also covers comfortable accommodation for two to three nights. The NHIF covers for Ksh. 2,700 or $18.78 on the daily bed rate. If your partner is a civil servant and you are registered under the card, then the NHIF coverage will increase based on what the insurance authorizes.

Besides delivery, the maternity package at The Nairobi West Hospital also includes:

• A pediatrician review
• Two gynecological reviews
• Medication during your stay and after delivery
• Lab tests and ultrasound
• Immunization of the child

Gynecology Services

The hospital offers comprehensive gynecology services. These cover prenatal, maternity, and post-natal care for both mothers and newborns. It has a highly sophisticated maternity wing that is equipped with wireless CTG machines for precise monitoring during delivery.

The hospital provides infant care and breastfeeding support to new mothers. Mothers can find support to enable themselves to adjust to life with a newborn. The maternity department ensures a comfortable and supportive environment. It has a dedicated team of obstetricians and nurses available around the clock for emergency care.

Cardiology Services

The Nairobi West Hospital is one of Kenya’s topmost cardiac hospitals. It is equipped with the latest heart care technologies and has the most cardiologists in Kenya. Dr. Vijaysinh Patil is the Director of the Cath Lab and Interventional Cardiology. He has 12 years of experience in cardiology and has performed over 2000 angioplasty procedures independently. The Nairobi West Hospital has an impressive 90% success rate in treating complex heart issues and performing intricate procedures.

The major cardiology services at The Nairobi West include:

• Echocardiography
• Stress testing
• Cardiac catheterization
• Angioplasty
• Bypass surgery
• Heart valve replacement
• Electrophysiology

Urology Services

Specialized care for kidney disorders is given to patients. The hospital’s commitment to excellence is evident in its offering of kidney transplant surgery. The top urologists here work diligently to ensure successful outcomes for patients. The key urological services of the hospital are:

• Pediatric urology
• Urology Oncology
• Kidney transplantation
• Male infertility
• Robotic, laparoscopic, and endoscopic surgery

Internal Medicine

The general internists at The Nairobi West Hospital help patients with complicated, chronic, and multisystem ailments. From allergy, adolescent medicine, gastroenterology, hematology, dermatology, and more, the hospital has medical specialists for all.

The internal medicine doctors here provide the following services:

• Precise diagnoses of the disorder
• Prompt treatment for a variety of symptoms and diseases
• Expertise in disorders affecting any part or system of the body
• Guidance and counseling for better health
• Life-long care of chronic conditions
• Palliative care

Wellness Packages Provided By The Hospital

The Nairobi West Hospital offers many wellness packages for both males and females. These packages help diagnose and prevent specific conditions related to a female and male’s body. The wellness packages for males and females include the following:

• A free GP consultation
• Urinalysis
• Full blood count
• Total cholesterol
• Chest Xray
• Diabetes check

Here’s the cost of the different wellness packages for males and females.

NHIF Coverage For Treatments At The Nairobi West Hospital

The Nairobi West Hospital provides services to NHIF clients in the civil service or national police service. It accepts NHIF individual cards for rebate for cash payers.

The hospital is an accredited National Health Insurance Fund (NHIF) Cancer treatment center in Kenya. The NHIF coverage is possible for the following:

• Chemotherapy
• Radiation therapy
• Surgery
• Cancer diagnosis (Biopsy, CT/MRI/PET-CT scans)

To make cancer treatment affordable, it has organized an NHIF Supa+Cover Oncology Package. It includes treatment for patients on radiotherapy and chemotherapy at the hospital.

• Every beneficiary of the scheme is eligible for 20 radiotherapy sessions for up to KES 3600 or $25 for each session yearly.
• Six chemotherapy sessions for up to KES 25000 or $177 each session yearly. This is for first-time treatment.
• Four chemotherapy sessions for up to KES 100,000 or $ 711 each session yearly. This is for complex treatment.

Steps to submit a claim to NHIF for services

To submit a claim to NHIF for services at The Nairobi West Hospital, follow these steps:

• Fill out the NHIF 8 (Claim form) correctly. Provide your original NHIF card with a clear photocopy.
• Present a request from an oncologist at the hospital for services like MRI or CT scans, which the resident oncologist will review to commence the services.
• The hospital will seek approval from NHIF if you are an active contributor.
• For dialysis sessions, approval from NHIF will be sought before commencing the sessions.
• A majority of insurance companies will cover costs net of NHIF.
• NHIF covers a daily bed rate of Ksh 2,700 or $19. If you or your partner is a civil servant registered under the card, you may get more coverage.

Other types of insurance accepted by the hospital

Besides, NHIF, the hospital accepts the following insurances:

• APA
• AAR Insurance
• AON Insurance
• Britam
• CIC Insurance
• Heritage Insurance
• Jubilee
• Kenbright Insurance

Why Do International Patients Prefer The Nairobi West?

Nairobi, Kenya’s capital, has an urban feel and reflects its cultural heritage to the utmost. So, besides getting specialized care at The Nairobi West Hospital, patients also get to explore the unique traditions and sights of Nairobi.
The hospital serves the diverse needs of people of different ages seeking medical care for oncology, cardiology, orthopedics, and neurology. Patients from abroad can schedule the appointment hassle-free and rely on the safety and efficacy of their treatments.
But what makes their experience one-of-a-kind is the exploration of the modern and energetic city of Nairobi. From bustling marketplaces to wildlife to safari tours, the city easily impresses visitors. The Nairobi West Hospital handles the accommodation, tests, and treatment of medical tourists. The hospital staff also ensures that people from abroad are able to experience the vibrant city memorably.
This is why the hospital receives around 5,000 medical tourists every year. They not only benefit from cost-effective, high-quality treatments but also get a taste of this culturally rich city.

Major Doctors

The hospital has highly experienced physicians across various medical specialties.

Dr. Prakash Saini

Dr. Prakash Saini is a critical care doctor at The Nairobi West Hospital. He is highly experienced in the domains of Critical Care Medicine, Clinical Cardiology, Nephrology, and Neuro Critical Care. He completed his MBBS from the Mahatma Gandhi Medical College & Hospital and did a specialization in Critical Care Medicine from the Indian Society of Critical Care Medicine. Dr. Saini. through his wide knowledge and experience was instrumental in setting up many patient care units in The Nairobi West Hospital. These include the Critical Care Unit, Cardiology Unit, Renal Unit, and COVID-19 unit.

Dr. Vijaysinh Namdeo Patil

Dr. Patil is the Director of the Cath Lab and Interventional Cardiology at Nairobi West Hospital. He completed his medical studies from Maharashtra University of Health Sciences in India and his DNB (Medicine & Cardiology) from the National Board of Examinations in India. Dr. Patil has been honored with the FNB in Intervention Cardiology from India’s Narayana Hrudayalaya Hospital in Bangalore. His contributions to the field of cardiology have also made him a fellow of the Cardiovascular Angiography and Interventions (FSCAI) in the US and the European Society of Cardiology (FESC).

Dr. Subhash Vijayvargiya

Dr. Vijayvargiya is a Senior Consultant radiologist at The Nairobi West. He is also one of the renowned radiologists in Nairobi with a decade’s experience in diagnosing and treating various conditions. As a senior radiologist, Dr. Vijayvargiya has extensive knowledge and proficiency in using various medical imaging techniques like ultrasound, MRI, and CT scans for precise visual representations of specific areas in the human body. His accurate diagnosis and timely treatments have saved the lives of thousands in Nairobi.

Dr. Wendy Ayuma Mugaisi

Dr. Mugaisi is a medical doctor at The Nairobi West. She completed her medical studies at Marmara University and is skilled in basic and advanced life support services. Dr. Mugaisi has been serving critical care patients at The Nairobi West for over five years. She has been well-recognized for her efforts to assist patients in emergencies and manage their deteriorating condition.

Reviews Of The Nairobi West Hospital

The hospital has received much positive feedback in terms of the quality of care, convenience in completing different procedures, and the behavior of the hospital staff.

Patients have also praised the maternity wing of the hospital, which emphasizes prenatal, maternity, and postnatal care. Those seeking treatment can voice their concerns and get them addressed. The staff manages patient queries promptly, ensuring a seamless experience.

Contact us to get more patient reviews of The Nairobi West. Keep visiting this section to find more updated reviews.